Job Number:
HC-03875
Date Posted:
March 21, 2026
Position Title:
Social Media Campaigns & Engagement Specialist
Party:
N/A
Office Code:
Office/Company:
TruePoint Communications
Reports To:
Location:
Dallas, TX
Contact:
Salary:
Primary Role
Secondary Role:
Job Type:
Full Time
Description:
TruePoint Communications is looking for a Social Media Campaigns Support Lead to oversee Surprise & Delight Campaigns.Own day-to-day campaign execution across social platforms, build and maintain campaign documentation, serve as a key client contact, monitor social channels, lead reporting and insights, and coordinate cross-functionally.2+ years of experience in social media, digital marketing, community management, or campaign coordination within an agency or similar fast-paced environment.
Responsibilities:
• Own day-to-day campaign execution across social platforms—keeping deliverables accurate, on time, in scope, and aligned to campaign plans.
• Build and maintain campaign documentation (SOWs, T&Cs, campaign guides, contest/sweepstakes docs, tracking sheets) and keep tools/resources organized (Teams, Monday.com, trackers).
• Serve as a key client contact, providing clear status updates via calls and written communication; responding quickly to requests for campaign info, documentation, reporting, and ad hoc needs.
• Monitor social channels daily to surface high-value opportunities, engage using approved brand voice, and provide real-time support during campaigns.
• Lead reporting and insights, producing end-of-campaign recaps with performance, learnings, and recommendations; supporting weekly/monthly/quarterly reporting and social listening/trend analysis with analytics partners.
• Coordinate cross-functionally and operationally, partnering with Community, Creative, and Intelligence teams; managing winner selection/outreach/fulfillment and onsite prize distribution auditing, time/expense tracking, and process/training updates.
Qualifications:
• 2+ years of experience in social media, digital marketing, community management, or campaign coordination within an agency or similar fast-paced environment.
• Strong organizational and project management skills with the ability to manage multiple concurrent campaigns.
• Excellent written and verbal communication skills, including experience preparing client-ready materials.
• Familiarity with major social platforms (Facebook, Instagram, X, TikTok, LinkedIn, YouTube).
• Experience using social media or project management tools (Sprinklr, Sprout, Monday.com, Teams).
Instructions:
Email <ddress>
Other:
All offers of employment are conditioned upon the candidate’s legal authorization to work in the United States.
