Job Number:
HC-03876
Date Posted:
March 21, 2026
Position Title:
Account Supervisor, Social Media Strategy & Community Management
Party:
N/A
Office Code:
Office/Company:
TruePoint Communications
Reports To:
Location:
Remote
Contact:
Salary:
Primary Role
Secondary Role:
Job Type:
Full Time
Description:
Lead and shape engagement strategy across high-profile social media clients.Lead the strategic development and day-to-day execution of community management across high-profile client accounts, ensuring both proactive and reactive engagement strategies are aligned with brand goals.6+ years of professional experience in social media, community management, or digital strategy, 2+ years of experience supervising or leading high-performing teams.
Responsibilities:
• Lead the strategic development and day-to-day execution of community management across high-profile client accounts, ensuring both proactive and reactive engagement strategies are aligned with brand goals
• Design and implement scalable content and engagement frameworks that elevate brand presence, spark conversation, and build community across platforms
• Manage a team of Community Managers, overseeing tone, timing, and execution to maintain consistency, quality, and strategic relevance
• Monitor cultural trends, platform shifts, and audience behavior in real time, adapting strategy and creative accordingly
• Collaborate with creative, strategy, and analytics teams to inform content calendars, optimize messaging, and deliver insights rooted in performance metrics
• Own escalation protocols, social response matrices, and playbook development for brand-safe, on-voice communication
Qualifications:
• 6+ years of professional experience in social media, community management, or digital strategy
• 2+ years of experience supervising or leading high-performing teams
• Strong background in social content development or content strategy is a plus
• Proven ability to build engagement strategies for well-known brands
• Excellent writing, editing, and communication skills
• Expertise with enterprise social media tools (Sprinklr or Sprout preferred)
Instructions:
Email <ddress>
Other:
Candidates must reside in AL, AZ, FL, GA, KY, MI, MO, NC, OK, TN, or TX.
