Job Number:
HC-04321
Date Posted:
April 2, 2026
Position Title:
Social Media Specialist
Party:
N/A
Office Code:
Office/Company:
Ascensus
Reports To:
Location:
Newton, MA | Charlotte, NC | Philadelphia, PA | Charleston, SC
Contact:
Salary:
$75–85k in base pay, exclusive of any bonuses and benefits.
Primary Role
Secondary Role:
Job Type:
Full Time
Description:
The Social Media Specialist supports the development, execution, and governance of enterprise social media content across Ascensus’ corporate channels.Manage the enterprise social editorial calendar, draft and publish content within brand standards, monitor channel activity, and support reporting needs.Bachelor’s degree in communications, marketing, journalism, or a related field. 3–5 years of professional experience in social media management, digital marketing, communications, or content creation.
Responsibilities:
• Maintain the enterprise-wide social content calendar in partnership with the Director of Social Media, ensuring alignment across Corporate and Line of Business (LOB) priorities.
• Assist in daily publishing, including content development, scheduling, approvals, community monitoring, and performance tracking.
• Participate in Workfront project workflows, including reviewing incoming requests, supporting kickoff meetings, and ensuring social requirements are clearly captured.
• Support day-to-day channel operations, including scheduling, publishing, tagging, and reporting through Sprout Social.
• Use Brandwatch and other listening tools to identify trends, sentiment shifts, reputational risks, and opportunities for escalation.
• Build strong relationships with business stakeholders by delivering high-quality content that meets specifications, aligns with messaging priorities, and adheres to deadlines.
Qualifications:
• Excellent writing, editing, and storytelling skills tailored for social platforms.
• Strong understanding of social platform behaviors, formats, and emerging trends.
• Familiarity with social media management and listening tools (Sprout Social and Brandwatch) for scheduling, reporting, listening, and monitoring.
• Experience with community management and social listening.
• Familiarity with Adobe Creative Suite and/or Canva is a plus.
• Strong decision-making skills, critical thinking, and sound judgment, especially when assessing potential reputational issues.
Instructions:
Email <ddress>
Other:
Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record, or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).
