Responsibilities include addressing constituent concerns, responding to casework correspondence, and facilitating timely resolutions to issues. Additionally, the Caseworker/Community Liaison will lead community engagement efforts and may represent the office at various community events. • Serves as the primary point of contact for constituents seeking assistance with federal issues by navigating intergovernmental pathways. • Respond to casework correspondence (letters, emails) and manage constituent calls and inquiries. • Work closely with government entities to facilitate the resolution of constituent and community issues. • Manage and maintain accurate and detailed casework records to ensure efficient follow-up and reporting. • Act as a representative of the office at community events. The Community Liaison is responsible for serving as the primary contact for organizations in the community.