Date Posted:
May 4, 2026
Position Title:
Caseworker
Office/Company:
Rep. Janelle Bynum
Party:
Democrat
Office Code:
OR-05
Job Number:
MEM-145-26
Reports To:
Location:
Oregon City, OR
Contact:
Jala.Hooks@mail.house.gov
Salary:
Primary Role
Constituent Services Representative/Caseworker
Secondary Role:
Job Type:
Full-Time
Description:
The District Office of Congresswoman Janelle Bynum OR-05 has an immediate need to hire
an experienced Caseworker for the Oregon City office in a full-time capacity. This position is limited duration with the possibility of transition to permanent.
Responsibilities:
The Caseworker plays an important role by serving as a liaison to the federal government
on behalf of the Member’s constituents. The Caseworker will also work closely with the
District Director, and Field Representatives to provide outstanding service to the Member’s
constituents. The Caseworker is responsible for answering casework correspondence and
verbal communications with constituents.
• Serves as a liaison with federal government entities for individual constituent
concerns
• Monitors casework trends to provide updates to the Member and District Director
• Prepares incoming and outgoing constituent casework to manage casework in
assigned areas of expertise
• Maintains accurate and complete files on all assigned casework to keep track of all
casework progress
• Screens and monitors cases to determine if referring the case to other government
entities is appropriate
• Answers casework correspondence, meets with constituents, and serves as a
liaison with federal, state, and local authorities to act as the representative for the
Member within their areas of responsibility
• Attends community meetings to support public events
• Writes responses to constituent letters relating to casework to answer questions or
inform them of case progress
• Organizes workload to prioritize tasks in accordance with varying deadlines and
ensure work is completed in an efficient and effective manner
Qualifications:
Featured Skills:
• Attention to Detail: Performs work thoroughly and accurately; acts conscientiously
when attending to detail.
• Constituent / Stakeholder Service Driven: Anticipates and meets the needs of
constituents. Delivers high-quality products and services.
• Interpersonal Skills: Develops and maintains effective relationships with others
from diverse backgrounds and in different situations. Shows understanding,
courtesy, tact, empathy, and politeness.
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity.
Fosters commitment and team spirit; works with others to achieve goals.
• Written Communication: Writes in a clear, concise, organized, and convincing
manner for the intended audience.
Preferences:
• Bachelor's degree or equivalent combination of education and experience preferred
Prior experience working for federal, state, or local government, especially related to
casework is preferred
• Experience handling sensitive information and maintaining confidentiality is
preferred
Instructions:
Interested candidates are encouraged to submit a resume and cover letter by May 15th 2026. Once the application period closes, the office will contact the best qualified candidates to begin
our interview process. All interested candidates are encouraged to submit a cover letter and resume by 05/15/2026 to Jala.Hooks@mail.house.gov.
Other:
All applicants will be considered without regard to race, color, religion, sex (including marital or parental status), sexual orientation, gender identity, disability, age, or national origin.
