Date Posted:
May 22, 2026
Position Title:
Constituent Services & Outreach Representative Office of U.s. Senator Chris Van Hollen – Maryland
Office/Company:
Sen. Chris Van Hollen
Party:
Democrat
Office Code:
MD-SR
Job Number:
0916
Reports To:
Location:
Washington, DC
Contact:
Salary:
Primary Role
Constituent Services Representative/Caseworker
Secondary Role:
Job Type:
Description:
Senator Van Hollen seeks a highly organized, detail-oriented Constituent Services & Outreach Representative. This Maryland-based position serves as a key liaison between constituents and federal agencies, supporting communities across the state by assisting constituents with federal agency casework related to housing, student loans, social services, education, and other topics as assigned.
Responsibilities:
Primary responsibilities include managing a casework portfolio in accordance with office procedures, working with federal agencies to resolve cases and communicate outcomes, monitoring relevant legislative and regulatory developments, liaising with local government agencies and community organizations on issues where federal and local policy intersect, and identifying systemic concerns arising from casework. In addition, the individual represents the Senator at community events and stakeholder meetings and builds relationships with stakeholders in related fields.
Qualifications:
The ideal candidate has strong written and verbal communication skills, the ability to manage confidential information with discretion, and the capacity to handle complex or sensitive constituent interactions with tact and diplomacy. Success in this role requires the ability to prioritize and perform effectively in a fast-paced environment and demonstrate a strong commitment to public service.
Instructions:
To apply, please upload a single PDF file that includes your resume and cover letter, including salary requirements. This is a full-time position with federal benefits. No phone calls, please.
Other:
The office is an equal opportunity employer and does not discriminate on the basis of race, sex, color, age, religion, national origin, sexual orientation, gender identity, or disability. It is committed to developing an organization that is reflective of and attentive to the needs of the diverse community we serve.
