Date Posted:
May 25, 2026
Position Title:
Communications and Training Specialist 1
Office/Company:
Abt
Party:
N/A
Office Code:
Job Number:
HC-07156
Reports To:
Location:
Durham, NC | Austin, TX | Atlanta, GA | Nashville, TN | Rockville, MD
Contact:
Salary:
$52,000 to $59,000
Primary Role
Secondary Role:
Job Type:
Full Time
Description:
Support project-based administrative, coordination, and implementation across the Social Security Administration’s Ticket to Work (TTW) Program beneficiary outreach, Employment Network (EN) recruitment, and EN training/technical assistance activities.Communications Support, EN Recruitment Outreach, Training and Technical Assistance Support, Ongoing EN / VR / SSA TrainingBachelor’s degree or equivalent experience in communications, public relations, training, psychology, or related field.
Responsibilities:
• Support the coordination and delivery of approved outreach products, including website content, emails, blogs, videos, social media posts, and paid media assets.
• Assist with paid content delivery operations, including tracking campaign timelines and run dates, coordinating creative files, captions, and metadata, and supporting documentation and approvals prior to placement.
• Maintain outreach content calendars for blogs, social posts, GovDelivery messages, text campaigns, and paid media.
• Support text messaging campaigns by tracking opt-ins/opt-outs and engagement metrics and maintaining documentation related to TCPA compliance and privacy policy updates.
• Assist with preparation, scheduling, and follow-up for outreach events, conferences, and job fairs as approved by SSA.
• Support the drafting, formatting, and posting of approved blog content, ensuring accessibility and version control.
Qualifications:
• Experience supporting training logistics, webinars, or outreach communications.
• Experience supporting the development and management of paid social advertising strategies, including campaign setup and performance tracking using platform analytics tools.
• Proficiency with Microsoft Office, collaboration tools, and virtual meeting platforms.
• Strong organizational and coordination skills across multiple concurrent activities.
• Comfort working with webinar platforms, Learning Management Systems, scheduling tools, and content management systems.
Instructions:
Email <ddress>
Other:
Position will require the ability to obtain Level 5 suitability screening (Public Trust Position Positions) with SSA (including fingerprinting).
