Date Posted:
October 21, 2026
Position Title:
Immigration Casework & Outreach Coordinator
Office/Company:
Confidential
Party:
Office Code:
Job Number:
HoR-529-26-HC
Reports To:
Deputy District Director
Location:
Seattle, WA
Contact:
jobs.pramila@mail.house.gov
Salary:
$65,000-$70,000 commensurate with experience
Primary Role
Constituent Services Representative/Caseworker
Secondary Role:
Job Type:
Full-time
Description:
Support Congresswoman Jayapal's critical immigration work across Washington State through direct constituent services and community engagement.
Responsibilities:
CASEWORK RESPONSIBILITIES: · Acts as the representative for Congresswoman Jayapal to constituents and federal agencies, primarily with the Department of Homeland Security and the Department of State; · Writes casework correspondence, meets with constituents, and communicates directly with federal agencies, constituents, and community partners; · Works proactively and closely with the Congresswoman’s DC office staff and Subcommittee staff (as needed) to coordinate cases, ensure elevated attention when necessary and communicate information about the situation in the district/State; · Thinks resourcefully to propose strategic ways to respond to cases and exert necessary leverage to investigate every option for success; · Maintains a prioritized list of urgent, aging and unresolved cases; · Screens and refers cases, when appropriate, to other district offices, or to state legislators as appropriate; · Prepares weekly reports for Congresswoman Jayapal and staff on pending cases and district activities; OUTREACH RESPONSIBILITIES · Acts as the representative for the Congresswoman on immigration including answering correspondence, occasionally speaking at events (if assigned), meeting with constituents and communicating with local stakeholders; · Establishes ways to share the Congresswoman’s work on immigration issues with local stakeholders and elevate local immigration issues to the federal level; · Builds relationships with community organizations and stakeholders working in the immigration space; · Informs the Outreach & Grants Director of all happenings in their assigned issue area by screening district media sources; · Designs a new and improved strategic plan for immigration casework and outreach given the actions of the Trump Administration and Congresswoman Jayapal’s role as the Ranking Member of the Subcommittee on Immigration Integrity, Security, and Enforcement; · Tracks legislation, Dear Colleague Letters, and other developments in their assigned issue areas and uses this information to keep constituencies apprised and connected to the Congresswoman’s work; · Performs other duties as assigned, including staffing the Congresswoman for district meetings and town halls, detention center oversight visits, and covering other assignments during staff absences.
Qualifications:
At least three years of experience working on immigration issues with members of the public, in customer or constituent services; Demonstrated ability to respond promptly to internal communications and constituent inquiries in a fast‑paced environment; Strong oral and written communication skills; Skilled as a collaborative problem-solver; Strategic and resourceful advocate for constituents, willing to track down every option; Thoroughness and careful attention to detail, including adherence to laws regarding the privacy of constituents seeking assistance; Ability to work collaboratively with team, elevate issues when necessary, and also exercise discretion and independent judgment when fulfilling casework responsibilities; Excellent verbal and written communication skills.
Instructions:
Applicants must submit a cover letter and resume to jobs.pramila@mail.house.gov. Applicants will be considered on a rolling basis. No calls or drop-ins please.
Other:
All qualified and eligible applicants are encouraged to apply. Knowledge and understanding of immigration procedures, law and policy is a plus; State and/or district ties are a plus.
