Manager Of Constituent Services/Casework

View Open Positions
Want to see more data?
click here to signup!
What do they do?

The Manager oversees the constituent services team, ensuring that casework is handled efficiently and effectively while maintaining high-quality service.

What do their titles say:

constituent services representatives/caseworker managers, supervisors, and deputy/assistant directors

Top 10 title this year:

CASEWORK MANAGER | CONSTITUENT SERVICES MANAGER | CASEWORKER MANAGER | DEPUTY CONSTITUENT SERVICES DI | DEPUTY DIR OF CONSTITUENT SERV | CASE MANAGER | CONSTITUENT AFFAIRS MANAGER | CONSTITUENT SVCS REP. MANAGER | GRANTS MANAGER | SENIOR CASEWORK MANAGER

Top 3 multiple roles this year:

EXECUTIVE ASSISTANT/OFFICE MANAGER | FIELD REPRESENTATIVE

Current Job Listings - X of Y
Job Number:
0824
Date Posted:
April 21, 2026
Position Title:
Casework Manager
Party:
Office:
Office Name:
Sen. Andy Kim
Reports To:
Location:
Barrington, NJ
Contact:
Salary:
Description:
Senator Andy Kim seeks a Casework Manager to help resolve issues with federal agencies on behalf of constituents. The Casework Manager acts as a senior liaison to assess problems and find solutions in a professional manner, screen and refer cases, as appropriate, and represents the Senator and the office. The Casework Manager will work closely with the Constituent Services Director and maintain up to date knowledge on agencies. Ideal candidates will have multiple years of experience managing casework, be exceptionally well-organized and attentive to detail, be able to adhere to established casework processes, have strong oral and written communication skills, excel at time management, manage multiple tasks simultaneously, and be able to maintain good working relationships with the Senator, staff and constituents. An even temperament, ability to deal effectively with a wide range of personalities, and creative problem-solving skills are essential. This is a hybrid position with some in-person work required out of our Barrington, NJ or Jersey City, NJ office.
Responsibilities:
RESPONSIBILITIES: Interact with constituents via phone, email and in person; Establish, follow through and complete constituent casework; Keep accurate and complete case notes and alerts at all times; Interact with assigned federal agencies; Interact with local, county and state offices to make and accept referrals; Establish efficient processes to handle common issues and problems; Cross-train and accept changing areas of focus as needed; Develop educational materials and resources for constituents; Guide and assist other caseworkers as needed; Manage community casework initiatives. Includes but not limited to mobile office hours and resource fairs; and Assist Constituent Services Director in operation of casework team.
Qualifications:
PREFERRED EXPERIENCE: 3+ years casework experience; Time spent in a customer service role; Work with federal, state or local government; Experience with casework IQ program is a plus; and Bilingualism is a plus.
Instructions:
People of all identity groups are encouraged to apply.

Casework Manager

Director, Government Relations

Manager, NACSPAC

Director, Government Relations

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Deputy Legislative Director – Legislative and Political Action Department

Vice President, Client Experience

Senior Government Relations Analyst

Associate Director of Policy

Senior Government Relations Analyst

Senior Vice President, Public Affairs

Associate Director of Policy

Senior Government Relations Analyst

Associate Director of Policy

Senior Government Relations Analyst

Associate Director of Policy

Senior Government Relations Analyst

Associate Director of Policy

Senior Government Relations Analyst

Associate Director of Policy

Senior Government Relations Analyst

Privacy PolicyTerms & ConditionsCookiesAdditional PoliciesContact Us
© HillClimbers.org