The office of Congresswoman Laura Gillen is looking for a dedicated and organized individual to join her team as a Caseworker/Community Liaison. This position will be based in the District Office.

Responsibilities include addressing constituent concerns, responding to casework correspondence, and facilitating timely resolutions to issues. Additionally, the Caseworker/Community Liaison will lead community engagement efforts and may represent the office at various community events. • Serves as the primary point of contact for constituents seeking assistance with federal issues by navigating intergovernmental pathways. • Respond to casework correspondence (letters, emails) and manage constituent calls and inquiries. • Work closely with government entities to facilitate the resolution of constituent and community issues. • Manage and maintain accurate and detailed casework records to ensure efficient follow-up and reporting. • Act as a representative of the office at community events. The Community Liaison is responsible for serving as the primary contact for organizations in the community.

This position requires bilingual proficiency in Spanish. The ideal candidate will act as a key point of contact for constituents, serving as a liaison between the office and intergovernmental agencies. • Ability to communicate clearly and interact professionally and empathetically with constituents and agencies. • High attention to detail with the ability to manage multiple tasks simultaneously. • Ability to work effectively in a fast-paced office environment. • Experience in public service, customer service, or constituent relations is a plus.

Please email your resume to Sarah McCarthy, District Director at sarah.mccarthy@mail.house.gov.