Constituent Services Representative/Caseworker

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What do they do?

Constituent Services Representatives (CSRs)/Caseworkers assist individual constituents with issues involving federal agencies, acting as liaisons to facilitate resolution of problems, and informing constituents about available services.

What do their titles say:

constituent services representatives, caseworkers, coordinators, grants coordinators, member services, non-community/non-government liaisons, constituent affairs, and individual/group/casework/constituent outreach at all non-management levels including team leads

Top 10 title this year:

CASEWORKER | CONSTITUENT SERVICES REPRESENT | CONSTITUENT ADVOCATE | CONSTITUENT LIAISON | CONSTITUENT SERVICES LIAISON | CASEWORKER/FIELD REP | SENIOR CASEWORKER | SENIOR CONSTITUENT SERVICES RE | CONSTITUENT SERVICE REP. | SENIOR CONSTITUENT ADVOCATE

Top 3 multiple roles this year:

FIELD REPRESENTATIVE | STAFF ASSISTANT | EXECUTIVE ASSISTANT/OFFICE MANAGER

Current Job Listings - X of Y
Job Number:
1124
Date Posted:
August 17, 2026
Position Title:
Caseworker
Party:
Republican
Office:
PA-JR
Office Name:
Sen. David McCormick
Reports To:
Location:
Harrisburg, Philadelphia, Pittsburgh, Erie, State College, Allentown, Scranton, PA
Contact:
beth_connor@mccormick.senate.gov
Salary:
Description:
Senator Dave McCormick is seeking a highly motivated, organized, and service-oriented Caseworker for one of his state offices. This position is a full-time, in-person position available at any of his following state offices: Harrisburg, Philadelphia, Pittsburgh, Erie, State College, Allentown, Scranton. The Caseworker will assist constituents experiencing issues with federal agencies and serves as a liaison between constituents, federal agencies, and the Senator’s office. This position will manage a portfolio of constituent casework involving federal agencies, communicate with federal agencies and provide timely updates to constituents. Strong written and verbal communication skills with excellent attention to detail is required.
Responsibilities:
Qualifications:
Instructions:
, please submit a resume and cover letter to beth_connor@mccormick.senate.gov.

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