Constituent Services Representative/Caseworker

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What do they do?

Constituent Services Representatives (CSRs)/Caseworkers assist individual constituents with issues involving federal agencies, acting as liaisons to facilitate resolution of problems, and informing constituents about available services.

What do their titles say:

constituent services representatives, caseworkers, coordinators, grants coordinators, member services, non-community/non-government liaisons, constituent affairs, and individual/group/casework/constituent outreach at all non-management levels including team leads

Top 10 title this year:

CASEWORKER | CONSTITUENT SERVICES REPRESENT | CONSTITUENT ADVOCATE | CONSTITUENT LIAISON | CONSTITUENT SERVICES LIAISON | CASEWORKER/FIELD REP | SENIOR CASEWORKER | SENIOR CONSTITUENT SERVICES RE | CONSTITUENT SERVICE REP. | SENIOR CONSTITUENT ADVOCATE

Top 3 multiple roles this year:

FIELD REPRESENTATIVE | STAFF ASSISTANT | EXECUTIVE ASSISTANT/OFFICE MANAGER

Current Job Listings - X of Y
Job Number:
1049
Date Posted:
July 21, 2026
Position Title:
Veterans Services Representative
Party:
Office:
Office Name:
Senator Tammy Baldwin
Reports To:
Location:
Milwaukee, WI
Contact:
Baldwinconstituentrep@gmail.com
Salary:
Description:
Senator Baldwin is currently seeking a Veterans Services Representative to work directly with constituents to resolve problems that they encounter with federal agencies and programs. This full-time position will also serve as the Senator’s in-state representative to the Wisconsin veterans and military communities and will brief the Senator and legislative staff on Veterans Affairs and military issues of concern in Wisconsin. The position is based in Senator Baldwin’s Milwaukee or Madison office, with an option for some telework. Qualified candidates will have a strong knowledge of federal and state veterans' benefits, military programs, and the services available to veterans, servicemembers, and their families. They will also possess excellent oral and written communication skills, demonstrate a strong commitment to constituent service, and be able to navigate complex cases with professionalism and empathy. Interested applicants should send a resume, cover letter, references and salary
Responsibilities:
Qualifications:
to Baldwinconstituentrep@gmail.com by Friday, August 7. Applications will continue to be accepted on a rolling basis until the position is filled.
Instructions:

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